Do It Online

Update 9th December- We were advised that all 6000 patients with online access would need to be sent new usernames and passwords. While this is a lengthy process it was relatively simple to do. We have now been made aware that some patients will be able to activate their account without new details, this seems to relate to the NHS APP. We are trying to find out which of the 6000 patients actually need new logins. If we were to send them and you don't need them this will cause you currently active account to be deactivated.

If you use the NHS APP please log back in, this should work. If you use and alternative provider please feel free to email us for new access details.

We are sorry for this confusion, we had a perfect plan in place to resolve this quickly and simply but I am afraid the information given to us was incorrect and it will now take time to resolve.

Please remember there are many way to contact us, this will not restrict your access to the surgery or ordering of medication. Please use the dispensary email address for medication queries or the administration email address for anything else. Appointment booking will need to be via either Doctorlink or telephone.

Online service options

We all have busy lives and know how difficult it can be when limited to our telephone line opening times. We have been looking at how we can improve access to Practice services and there are a number of applications we have available to help.

Until we are in a situation where one application is able to support all of our services the table below will give you an idea of which is more suitable to your needs.

Service

Doctorlink

SystmOnline

NHS App

Request repeat medications

Yes

Yes

Yes

Book appointments

Yes

Yes

Yes

Request fit/sick notes

Yes

No

No

Symptom checker/advice

Yes

No

Yes

View medical records

No

Yes

Yes

Proxy access to records

No

Yes

No

 

For information on how to register with Doctorlink

click here

For information on how to register with SystmOnline

click here

For information on how to register with the NHS App

click here

Online Access and Proxy Access require additional paperwork to be completed which can be found below

Application form for online access

Application for proxy access

Patient guide to proxy access

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