BRAINTREE PCN SURVEY ENHANCED ACCESS IN GENERAL PRACTICE
Braintree Primary Care Network is a group of GP practices working together to deliver services and population health management at scale in line with the NHS GP contract. The PCN has been set many objectives, one of which (commencing October 2022) is to deliver Primary Care services over and above core opening hours, namely 6.30pm-8.00pm weekdays and 9.00am-5.00pm on Saturdays. There may be local discretion. As a PCN we are expected to offer 60 minutes of clinical time per 1000 registered patients. Braintree PCN has 53,759.31 registered patients.
We have been asked to undertake patient engagement, to ensure enhanced services meet the needs of the local population.
SurveyPlease click on this link to complete the
CONTACT DETAILS - IF YOU USE A MOBILE PHONE PLEASE ENSURE THAT YOUR NUMBER IS UP TO DATE. THIS WILL ENABLE US TO TEXT YOU WITH A LINK TO BOOK SOME APPOINTMENTS. THIS WILL AVOID UNNECESSARY CALLS TO OR FROM THE PRACTICE.
You may have seen the recent campaign to stop abuse towards NHS staff, the video above has been widely shared across social media recently. I am afraid to say these examples are not rare, unfortunately we hear these kind of comments everyday. This video highlights just a small example of the language and aggression our staff experience every time they come to work.
Are you concerned about domestic abuse during this time? Call 0330 3337 444 or access help here when it is safe to do so www.essexcompass.org.uk
We have changed GP appointments to initial telephone triage consultations, the GP will book face to face appointments if clinically necessary.
We are also to offer a video consultation if needed.
We have awarded a GOLD Pride in Practice award by the LGBT foundation in recognition of the changes we have made to policies and practice within the surgery. Please check out our LGBT+ section using the link below to view some of our policies and support that is available. If you feel you have not been supported by the surgery then please get in touch so we can assist you.